Case Studies

BCBS North Carolina: Excelling in healthcare customer experience via automation

Cathay Pacific is automating for a seamless travel experience

Cathay Pacific streamlined operations and improved customer satisfaction with UiPath Automation. Learn how they eliminated inefficient legacy systems, empowered their workforce, an...

Orange France transforms nationwide broadband delivery with UiPath Process Mining

Discover how Orange France used UiPath Process Mining to streamline business fiber broadband deployment, save time, and enhance customer satisfaction and retention.

How automation sped up billing and enabled a seamless SAP migration at Protelindo

Learn how Protelindo leverages automation for faster billing, seamless SAP S/4HANA migration, and empowering staff with automation skills since 2020.

Dart Container's journey to test automation excellence

Learn how Dart Container's QA automation team revamped their testing tools and strategy to meet new market demands and evolving technology.

Flight Centre adapts with automation to deliver amazing customer experiences

Discover how UiPath automation helps Flight Centre streamline operations and empower employees to focus on high-value work, driving efficiency and innovation.

BCBS North Carolina: Leveraging AI and automation for better member experiences​

Discover how BCBS NC uses automation to deliver a seamless digital experience across all channels, empowering members with accessible information and personalized support.

Amgen's journey through automation for enhanced efficiency

Discover how Amgen partnered with UiPath to build a cloud-based automation platform for the pharmaceutical industry and developed a systematic lifecycle for AI + automation

Exact Sciences: Intelligent data extraction​

Roche: Improving sustainability with AI and automation

Premier Healthcare​: Reducing the hands-on workload in invoice processing with AI​

Discover how Premier Healthcare​ achieved a 7x efficiency boost by using UiPath Document Understanding™ and machine learning, cutting manual steps from 85% to just 15%.

ADT: Improving the contact center experience for agents and customers

ADT revolutionizes customer experience with AI technology, reducing average handling times and optimizing contact center processes. They experienced increased satisfaction and fast...