Industry:Healthcare
Region:North America
Client:Exact Sciences
Industry:Life Sciences
Client Overview
Exact Sciences, a molecular diagnostics company, wanted to streamline the manual processing of faxed Cologuard orders, which accounted for 30% of their total orders. This process was time-consuming and prone to errors, hindering their ability to deliver kits to customers quickly and accurately. OCR technology alone failed to accelerate data extraction, and the company wanted to explore how UiPath intelligent document processing might offer a more viable alternative.
Exact Sciences implemented UiPath Document Understanding™ to automate the extraction of data from faxed orders and integrated it with their Epic health system. The automation improved data accuracy, streamlined order processing, and ultimately enabled faster delivery of Cologuard kits to customers. The success of this solution has spurred further exploration of automation use cases within the company, demonstrating the transformative potential of intelligent automation in healthcare.
It gets these kits out to our customers faster and more efficiently. We avoid a lot of issues with human data entry, like a wrong address or name, that can cause QA issues and rework.
Enhanced efficiency: UiPath intelligent document processing drastically improved Exact Sciences' faxed order handling, enhancing efficiency and speeding up the delivery process.
Innovative use cases: The success of the automation program sparked further innovative use cases within the company, showcasing the diverse applications of the technology.
Culture transformation: The growing adoption of automation has fostered a tech-forward culture within the organization, reflecting the transformational potential of automation.
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