Amgen's journey through automation for enhanced efficiency

An integrated platform streamlines innovation

Amgen partnered with UiPath to implement a cloud-based automation platform tailored to the pharmaceutical industry. With UiPath, Amgen developed a systematic lifecycle for AI + automation. And by automating complex tasks like sales order processing, including extracting data from purchase orders and integrating it with SAP®, Amgen achieved significant productivity savings, faster processing times, and improved accuracy.

The advantage we found is that because we are now in the cloud, we have the ability to access innovation, and we don’t have to wait years. That’s really the biggest advantage for us.

Brian D’Souza · Director, Automation Engineering at Amgen

Outcomes:

• Enhanced automation program: With UiPath, Amgen greatly improved its automation program, simplifying processes, enhancing reusability and standardization, and smoothing human decision-making handoffs.

• Cloud-based innovation: Transitioning to cloud-based automation allowed Amgen quicker and direct access to groundbreaking technological advancements without lengthy implementation periods or disruption.

• Structured AI automation: Amgen established a systematic lifecycle for AI automation, underscoring a disciplined and systematic approach towards integrating technology, ensuring optimal efficiency, and streamlining operations.

Additional resources

Learn how world leaders in life sciences are using AI and automation to streamline manual processes, enhance patient outcomes, and boost operational efficiency. Watch the Life Sciences Summit from FORWARD + TechEd.