Case Studies

BCBS North Carolina: Leveraging AI and automation for better member experiences​

Discover how BCBS NC uses automation to deliver a seamless digital experience across all channels, empowering members with accessible information and personalized support.

Amgen's journey through automation for enhanced efficiency

Discover how Amgen partnered with UiPath to build a cloud-based automation platform for the pharmaceutical industry and developed a systematic lifecycle for AI + automation

Exact Sciences: Intelligent data extraction​

Roche: Improving sustainability with AI and automation

Premier Healthcare​: Reducing the hands-on workload in invoice processing with AI​

Discover how Premier Healthcare​ achieved a 7x efficiency boost by using UiPath Document Understanding™ and machine learning, cutting manual steps from 85% to just 15%.

Flutter: Transforming CX with AI and automation​

Flutter implemented a range of CX automations with UiPath, starting with an FAQ bot and progressing to more sophisticated solutions.

ADT: Improving the contact center experience for agents and customers

ADT revolutionizes customer experience with AI technology, reducing average handling times and optimizing contact center processes. They experienced increased satisfaction and fast...

ManpowerGroup: A dramatic leap in candidate validation capacity​

ManpowerGroup enhanced processing speed and capacity by 500% using UiPath, boosting employee satisfaction by freeing staff to focus on strategic tasks.

Citizens Bank​: How AI efficiencies enable 1:1 engagement

Citizens is extending automation across the institution, and “pragmatically and ethically” exploring agentic AI to plan, work, and make decisions with minimal human oversight.

The Bank of East Asia saves countless hours by adopting UiPath automations

See how The Bank of East Asia has improved operational efficiency through automation, and laid a solid foundation for BEA to develop digital capabilities and optimize internal pro...

Transforming Healthcare Operations with Automation

Discover how Vanguard Healthcare chose UiPath to revolutionize daily operations with advanced automation. See how the UiPath Platform empowered them to build bots that streamline t...

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