Industry:Healthcare
Region:North America
Client:AGS Health
accuracy rate, up from 91%
decrease in manual workload
accelerated billing cycles
Client Overview
AGS Health is a sprawling operation, employing 12,000 experts, servicing over 150 healthcare providers, handling over 300,000 daily transactions, and managing $50 billion in accounts receivable each year. Their teams struggled with 120 unique documents and 20,000 fax codes from 900+ practices. The risk of human error and staff retention issues prompted the company to leverage AI and automation to transform operations, enhance data integrity, and optimize revenue capture.
AGS Health, under a stringent six month timeline, sought a comprehensive solution to manage protected health information (PHI) while ensuring full governance over data interactions, user access, and the application of generative AI. The implementation of UiPath Document Understanding™ and UiPath AI Trust Layer delivered on all these requirements.
Furthermore, seamless integration with clients’ electronic health records and billing systems ensured enhanced governance, security, and a minimized risk of noncompliance and penalties. Armed with this powerful, capable, and cost-efficient platform, AGS Health now stands to both secure customer renewals and optimize their capacity for revenue generation.
With the UiPath Document Understanding, we've been able to shift nearly 40% of our volume from manual to automated processes. This has been transformative, as UiPath has helped us create an efficient technology solution that has significantly benefited both AGS and our clients.
Boosted productivity: leveraging UiPath AI and automation capabilities has allowed AGS Health to handle significantly more volume
Enhanced security: AGS Health has notably improved data protection and regulatory compliance, mitigating potential risks
Reduced costs: the integration of automation led to a substantial decrease in processing costs, showcasing the financial benefits of using the UiPath Platform™
Like AGS Health, meet other the 2024 UiPath AI25 Award winners, showcasing the power of AI and automation across industries. Discover how these leading companies are leveraging the UiPath Platform™ to drive innovation, improve efficiency, and redefine success.