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Automation in the contact center with UiPath and Amazon Connect

Robotic process automation (RPA), AI/ML, analytics, and process mining are all creating new paths to fast, effective issue resolution.

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Continuous Automation, Continuous Testing: A Powerful Approach for Scaling Automation

The value automation brings to business is fascinating.

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It’s Time to Hyperautomate your Microsoft Infrastructure

IT organizations are under tremendous pressure to work smarter and drive innovation while reducing operating costs.

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IT Central Station: Key Drivers of Time-to-Value in RPA

Looking to launch a robotic process automation (RPA) project within your organization, but unsure how long it will take to see ROI.

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RPA: The Next Step in Retail Automation

For many retailers, digital transformation seems like an elusive and constantly moving target.

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Creating a More Effective Legal Department through Robotic Process Automation

Automating rules-based and repetitive tasks is key to giving legal professionals their time back to confront those challenges.

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How automation transforms Finance and Accounting

In this paper we explore how automation can quickly and accurately perform repetitive processes, helping you to reduce risk, build better relationships with vendors, get paid faste...

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PeerSpot: Realizing the Benefits of RPA in Procurement

Efficient procurement operations are essential for an effective business, but ensuring your employees and customers have what they need, when they need it is not an easy feat.

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Identifying the Real Business Value of RPA

Robotic process automation (RPA) has gained a reputation for delivering business efficiency and cost optimization.

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PeerSpot: Realizing the Benefits of RPA in the Legal Field

Day-to-day legal and compliance work is often repetitive and document-intensive, which makes it well-suited to robotic process automation (RPA).

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It’s Time to Automate: How RPA Can Help Your Business Be More Resilient

The uncertainty generated by the Covid-19 pandemic has provided businesses with a steep learning curve.

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Best Practices for IT Compliant RPA Implementation

Robotic Process Automation (RPA) reduces the burden of simple, repetitive tasks on employees and frees them to focus on more rewarding, high-value initiatives.