Region:North America
Client:Edmunds
Edmunds advances intelligent automation across finance and operations with UiPath
20K
hours saved annually through automation initiatives
52
automation workflows supporting enterprise teams
10
minutes from days or weeks to produce documentation
Client Overview
Edmunds helps millions of car shoppers research, compare, and shop for vehicles online while supporting automakers and dealerships with advertising, insights, and digital experiences. As the business grew, teams across finance and operations were managing increasing volumes of repetitive, manual work—including data entry, invoice processing, reconciliations, reporting, compliance tasks, and advertising validation workflows.
Edmunds initially introduced UiPath to automate finance operations, where teams identified opportunities to reduce manual effort and improve efficiency. After seeing strong results, the company expanded automation initiatives across the organization—bringing intelligent automation into operations, HR, compliance, technology, and customer-facing processes.
Expanding automation across the enterprise
Edmunds began its automation journey focused on finance workflows, where teams were spending significant time on manual processes such as invoice handling, reconciliations, reporting, and operational support tasks. After seeing early efficiency gains, the company expanded automation initiatives across operations, HR, product, technology, and compliance teams.
Today, the UiPath Platform™ supports enterprise workflows including accounts payable processing, expense validation, communications workflows, and operational reporting—helping reduce repetitive manual work while improving consistency and scalability across the business.
One high-impact workflow automated the validation of automotive advertising placements across the Edmunds website. Previously, employees manually captured screenshots to confirm advertisements were displaying correctly for manufacturers and dealerships. UiPath automation now handles the process automatically, helping teams work more efficiently while allowing employees to focus on higher-value initiatives.
“UiPath allows humans to actually do what we’re really good at while robots take over the manual, redundant work.” — Trevor [LAST NAME/TITLE CONFIRMATION NEEDED]
Across the organization, Edmunds estimates its automation initiatives now save between 15,000 and 20,000 hours annually.
Building a foundation for future intelligent automation
As Edmunds continues scaling automation across the business, the company is exploring new ways to combine automation, orchestration, and agentic AI capabilities to support future innovation.
By combining the UiPath Platform, UiPath Orchestrator, and AI-driven workflows, Edmunds is creating a more scalable intelligent automation environment designed to improve knowledge sharing, accelerate development, and support increasingly complex enterprise processes.
The company is also evaluating ways to use historical automation knowledge and natural language documentation to support future automation development and operational efficiency initiatives.
Outcomes:
Enterprise-wide automation: expanded automation beyond finance into operations, HR, product, and technology workflows to reduce repetitive manual work and improve operational efficiency across the business
Higher-value employee work: automated manual processes such as invoice processing, reconciliations, reporting, and advertising validation so employees can focus on more strategic initiatives
Scalable intelligent automation foundation: combined the UiPath Platform, UiPath Orchestrator, and agentic AI capabilities to accelerate documentation, improve knowledge sharing, and support future automation innovation
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