Client:Coca-Cola İçecek
Region:Global
Coca-Cola İçecek boosts logistics efficiency with UiPath automation, transforming multi-country operations
12K+
hours saved annually
300K+
pages of paper eliminated
2.5M
shipment documents processed each year
Client Overview
Coca-Cola İçecek (CCI), headquartered in Istanbul, serves over 600 million consumers across 12 countries. With a workforce of 10,000+, CCI manages a complex distribution network in Turkey, Pakistan, Central Asia, and the Middle East, delivering beverages efficiently while prioritizing operational excellence. Managing more than 2.5 million shipment-related documents annually, CCI’s finance teams spend over 12,000 hours manually reconciling waybills, goods receipt notes (GRN), invoices, and delivery notes. The process was error-prone, slowed invoice generation, strained cash flow, and created compliance risks—particularly during peak seasons when overtime was unavoidable.
Automating a multi-step logistics workflow at scale
CCI transformed finance operations by using UiPath Document Understanding™ to automatically extract and validate data from shipment documents. Robots cross-checked this information against SAP records, reconciling discrepancies in real time. Tasks that used to take hours to do are now automated. This lets teams focus on important decisions, which reduces errors and speeds up invoice processing.
To eliminate inefficiencies from physical archives, UiPath Robots now digitize, index, and store shipment documents in SharePoint, linking them directly to SAP records. Orchestrated workflows ensure that every document is processed reliably, fully auditable, and instantly retrievable. This paperless approach improves transparency, enhances compliance, and frees thousands of hours previously spent on manual searches.
CCI is piloting an agentic layer powered by UiPath Autopilot™, providing conversational, intelligent support for logistics workflows. Employees can query shipment statuses instantly, while the system automatically flags issues and routes tasks to the right team members. Robots continue processing data in the background, while the agentic layer dynamically prioritizes work. This integration allows teams to focus on high-value tasks, accelerates decision making, and establishes a scalable foundation for intelligent automation across multi-country operations.
UiPath didn’t just help us automate a process — it’s helping us build the foundation for intelligent, agent-driven operations that will transform how we manage logistics and finance.
Outcomes:
Accelerated finance operations and improved cash flow: Automating document reconciliation and validation allows invoices to be processed faster and more accurately, freeing teams to focus on strategic work instead of repetitive tasks
Enhanced compliance and operational resilience: Digitized, auditable records reduce regulatory risk, improve transparency, and enable real-time monitoring to proactively manage peak workloads and resolve issues faster
Empowered employees and scalable automation foundation: With robots handling repetitive tasks, teams can concentrate on higher-value work, while the agentic layer creates a framework for expanding intelligent automation across other finance and logistics processes
Additional resources:
Coca-Cola İçecek is a 2025 UiPath AI25 Award winner. Meet all the 2025 award winners and see how these leading companies are using the UiPath Platform™ to drive innovation, boost efficiency, and redefine success.
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