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BPO providers
Automation
May 13, 2015
BPO & Robotic Process Automation: Implementation Risks
BPO automation has great opportunities but four challenges: contracts and timeframes, technology, work roles and locations, and governance.
rpa
November 10, 2014
The Impact of RPA on Outsourcing
Robotic process automation is pushing the world of outsourcing to innovate. RPA can help BPO providers transform their services to benefit their clients.
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